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FREE standard shipping on orders over $79*
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381 Great North Road, Grey Lynn
Ph: 09 378 7540

  • Shipping Information
  • Free & Standard Shipping:
  • Free standard shipping on all orders over $79.
  • Orders under $79:
  • $4.90 within Auckland
  • $7.90 nationwide

  • Additional Charges:
  • Rural delivery: +$4.90
  • Signature required: +$1
  • Oversized or heavy items: extra freight applies (noted on the product page).
  • NZ Post requests: Aramex is our standard courier. If you prefer NZ Post, please contact us—this service is not covered under our free shipping policy and will incur an additional charge.
  • PO Boxes: Delivery to PO Boxes is available via NZ Post only and will cost extra.

  • Bulk or Heavy Orders:
  • Auckland: Orders over 40 kg incur an extra $10 per 40 kg.
  • North Island: Orders over 40 kg incur an extra $20 per 40 kg.
  • South Island: Orders over 20 kg incur an extra $30 per 20 kg.
  • Rural deliveries: +$5 surcharge.
  • Oversized items: Some products may incur an extra charge based on your delivery address. 

    • We will contact you by email to confirm any additional fees and require payment of these before your order is sent.

  • Dispatch & Delivery Times:
  • Orders placed before 12pm (Monday–Friday) are usually dispatched the same day.
    • Orders placed after 12pm, on weekends, or on public holidays will be sent the next working day.

  • Estimated delivery times:
  • Auckland: 1–2 working days
  • North Island: 1–3 working days
  • South Island: 2–4 working days
  • Rural: Please allow an extra 1–2 working days

  • Click & Collect:
  • Free pickup is available from our store at 381 Great North Road, Grey Lynn, Auckland.
  • You’ll receive an email when your order is ready for collection.
  • If any items are on back order (in stock with a local supplier), please allow an extra 1–3 days. If you require your order urgently, please contact us and we’ll do our best to have it ready sooner.

  • Important Information
  • - Please use a physical address where possible (Aramex does not deliver to PO Boxes).
    • - All orders are tracked, and a tracking link will be emailed once your parcel is ready to go.
    • - Packages are sent without signature by default. We are not responsible for stolen parcels if the signature option was not selected.
    • - Damaged deliveries: Please notify us within 24–48 hours and keep all packaging for courier claims.
    • - Shipping enquiries must be made within 28 days of dispatch.

    • All prices are in NZD and include GST.

    • We currently ship within New Zealand only.
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